Employees have complained about spending time discarding unwanted junk email. Which solution should be implemented?

Implementing email filtering is an effective solution for addressing the issue of employees spending time discarding unwanted junk email. Email filtering systems can automatically identify and segregate spam or junk messages from legitimate emails based on predefined criteria, such as keywords, sender addresses, and known spam characteristics. By utilizing email filtering, employees will spend less time manually sifting through their inboxes, as these unwanted emails will be directed to a separate folder or deleted entirely, allowing them to focus on important communications.

Effective email filtering also improves overall productivity and helps maintain a cleaner and more organized inbox. Additionally, many email filtering systems continuously learn and adapt, enhancing their ability to distinguish between legitimate emails and spam over time. This proactive approach not only reduces clutter but also minimizes the risk of phishing attacks and other email-borne threats.